We collect information that you provide us, including your account and profile information, content you submit or post to our Platform, your purchase information, your communications, and information you provide to us as part of surveys and contests.Īccount and Profile Information. We may also receive information about your location. We collect information associated with your device using cookies and similar technologies. We collect personal information that you provide us, from third parties, and automatically when you use our Platform. The term “merchant” includes sellers and vendors of products available on the e-commerce marketplace on the Platform. By “you,” we are referring to visitors and users of any part of our Platform. The terms “we,” “us,” “our,” or “Houzz” refer to the “ Houzz Group,” including Houzz Inc., Houzz Shop LLC, and their corporate affiliates. Our “Platform” is made up of and all of the related websites, mobile apps, products, software, services, programs, and networks offered by Houzz, including our plug-ins and browser extensions. The collection of personal data of job applicants is governed by the Job Applicant Privacy Notice. Access and use of our Platform is subject to this Privacy Policy. This Privacy Policy describes what personal information we collect through the Platform (defined below), how we use this information, how this information may be shared, and what choices and rights you have with respect to this information. As part of the Houzz platform, Houzz Pro provides home industry professionals with a business management and marketing SaaS solution that helps them to win projects, collaborate with clients and teams, and run their business efficiently and profitably. ![]() Using Houzz, people can find ideas and inspiration, hire professionals, and shop for products. ![]() Perhaps this will help others in the furniture search and those with a need to reach Kincaid about a prior purchase.Houzz is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. However, Kincaid's inability to post an accurate "Dealer Locator" program on their website, and failure to post any customer service email or phone number very well might be an indication of a not-so-customer-focused company. I've done my own calling around, and have been able to confirm Stacy's Furniture in Grapevine carries their products and has them on the showroom floor. Told that one store in Dallas carries their products, wrong again. ![]() I called La-Z-Boy customer service once more, and was given Kincaid's Customer Service number. Didn't think this could be right, so I did some digging.Īfter calling parent company La-Z-Boy's customer service line, I was assured that all the La-Z-Boy stores in the metroplex could sell Kincaid sofas. Their website shows the closest authorized retailer as being in Durant, OK. We are in the DFW area, and would like to see a couple of their sofas in actuality as opposed to online. I have seen a couple messages posted re: Kincaid's lack of customer service info on their website, and thought I would post this.
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